JIRA Integration

Effortless and accurate bug reporting to JIRA

Our support for Atlassian JIRA is two-fold, allowing you two choose the approach that better suits your needs and environment.

You can use BugDigger browser add-on to submit issue reports to JIRA:

  1. via My BugDigger hosted service, or
  2. directly to JIRA with BugDigger plugin installed.

Should I use the hosted service or BugDigger plugin for JIRA?

JIRA offers many customization options and extension points – it’s practically impossible to support them all with an external service. Here are the places where the hosted service doesn’t shine:

  • My BugDigger service supports JIRA’s custom form fields. However, it cannot provide user with UI and logic provided by JIRA’s widgets.
  • Only the traditional sign-in to JIRA is supported by the service. Sign-in forms using captcha or OpenID are not supported.

If you have an option to install JIRA plugin, we recommend BugDigger plugin. It provides the highest level of compatibility, works with any JIRA authentication option you may use and supports guest users.